SOCIAL MEDIA POLICY

1. Information for the User

Who is responsible for processing your personal data?

INDUSTRIAS MURTRA, SA shall be responsible for the processing of the personal data of those INDIVIDUALS who have created a profile on any of its social media platforms, and such data shall be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD), and the Information Society Services and Electronic Commerce Act (LSSI), providing the following information regarding the processing.

Why do we process your personal data?

Purpose of the processing: to maintain a relationship between the USER and INDUSTRIAS MURTRA, SA (hereinafter, the CONTROLLER), which may include the following activities:

  • Processing requests and enquiries submitted to the controller.
  • Providing information about activities and events organised by the controller.
  • Providing information about products or services offered by the controller.
  • Interacting through official profiles.

Where the CONTROLLER collects and processes personal data through its social media channels, USERS should be informed of the purpose of the data collection, as well as of their rights in relation to their personal data. Personal data shall only be used for the stated purposes and shall be kept securely.

Legal Basis for Processing: the explicit consent granted by the USER for the processing of their personal data for one or more specific purposes (Article 6(1)(a) GDPR).

Furthermore, the USER may access the privacy policies of the respective social media platform at any time and configure their profile to safeguard their privacy.

How long will we retain your personal data?

Data retention criteria: personal data shall be retained until the USER withdraws the consent provided, as indicated in this privacy policy.

With whom do we share your personal data?

Disclosure of data: the information provided by the USER through the CONTROLLER’s social media channels, including their personal data, may be published, depending on the services used by the USER, and may therefore be made publicly available to other third-party users of the social media platforms. From the profile settings of each social media platform, the USER may configure what information they wish to make public in each case, review the permissions granted, remove or disable them, as well as any third-party application they no longer wish to use.

However, no disclosure of personal data to third parties outside the social media platform is envisaged unless, where essential for the development and execution of the purposes of the processing, it is necessary to disclose such data to our communication-related service providers, with whom the CONTROLLER has entered into the confidentiality and data processing agreements required under current privacy legislation.

What are your rights?

Rights available to the USER: these rights may only be exercised in relation to information under the control of the CONTROLLER.

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of personal data, and the right to restriction of or objection to processing.
  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if the USER considers that the processing does not comply with the applicable legislation.

Contact details for exercising your rights:
INDUSTRIAS MURTRA, SA, Jordi Camp, 94 – 08403 Granollers (Barcelona). E-mail: protecciondatos@murtra.com

The full Privacy Policy is available at murtra.com.

2. Use of the Profile

The CONTROLLER shall carry out the following actions:

  • Access publicly available profile information.
  • Publish on the USER’s profile any information already published on the CONTROLLER’s social media platform.
  • Send personal and individual messages through the social media channels.
  • Post updates to the page status that will be published on the USER’s profile.

The USER may always control their connections, remove content that is no longer of interest to them and restrict with whom they share their connections; to do so, they must access their settings, where they will find different configuration options relating to the level of privacy of their user profile on the social media platform.

3. Posts

The purpose of social media platforms is to provide visibility and promote the activities carried out by the CONTROLLER. These platforms store personal data on the servers of their respective service providers and are governed by their own privacy policies.

Once the USER becomes a follower of or joins the CONTROLLER’s social media platform, they may post comments, links, images, photographs or any other type of multimedia content supported by the platform. In all cases, the USER must be the owner of the content published, hold the relevant copyright and intellectual property rights, or have obtained the consent of the third parties concerned.

Any publication on the social media platform, whether texts, graphics, photographs, videos or any other content, which infringes or may infringe morality, ethics, good taste or decency, and/or infringes, violates or breaches intellectual or industrial property rights, image rights or the law, is expressly prohibited. Offensive, defamatory, unlawful or inappropriate comments or content will not be tolerated on the Company’s profiles. The Company reserves the right to remove such comments or content and block the users responsible.

In such cases, the CONTROLLER reserves the right to remove the content immediately, without prior notice, and may request the permanent blocking of the USER.

The CONTROLLER shall not be responsible for content freely published by the USER.

The USER should be aware that their posts will be visible to other users and that they are therefore primarily responsible for protecting their own privacy.

Images published on the social media platform will not be stored in any filing system by the CONTROLLER, although they will remain available on the social media platform.

4. Data of Minors or Persons with Special Capacities

Users are advised to review and read the terms of use and privacy policy of each social media platform at the time of registration, taking into account the different age requirements applicable thereto.

Likewise, the CONTROLLER shall be expressly exempt from any liability arising from the use of social media platforms by minors or persons with limited legal capacity, whose access should take place under the supervision and control of their legal representatives.

The CONTROLLER reserves the right to amend this policy at any time. Any changes shall be communicated through our social media profiles and/or our website.