{"id":22827,"date":"2026-10-28T16:15:22","date_gmt":"2026-10-28T16:15:22","guid":{"rendered":"https:\/\/www.murtra.com\/?page_id=22827"},"modified":"2026-10-28T16:18:11","modified_gmt":"2026-10-28T16:18:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.murtra.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row][vc_column][vc_wp_text el_class=”condiciones-text”]<\/p>\n

PRIVACY POLICY<\/h1>\n

Data Controller<\/h2>\n

The company responsible for the processing of your personal data under this Privacy Policy is:<\/p>\n

INDUSTRIAS MURTRA, SA<\/strong>
\nTax Identification Number (NIF): A08008013
\nRegistered address: C\/ Jordi Camp 94 – 08403 Granollers (Barcelona), Spain
\nEmail address: protecciondatos@murtra.com<\/a>
\nWebsite: murtra.com<\/a>
\nTelephone: +34 93 846 72 00<\/a>
\nRegistered with the Barcelona Mercantile Registry, Sheet No. 14,972, Volume 176, Folio 15, Entry 1.<\/p>\n

At INDUSTRIAS MURTRA, SA, we recognise the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection legislation. This Privacy Policy is intended to regulate all aspects relating to the processing of data of the various users who browse the website or provide their personal data through the various forms available on the website.<\/p>\n

Personal Data<\/h2>\n

Personal data means any information that identifies you or makes you identifiable. Through the website, in the designated fields, we collect the personal data that users provide to us, including: name, surname(s), email address, telephone number, postal address, town\/city, etc., as well as any other information voluntarily provided through any social media platform on which the user is registered. In such cases, privacy will depend on the settings established by the user and on the terms and conditions of the relevant social media platform.<\/p>\n

A user\u2019s visit to the website does not require them to provide any personal data. However, if personal data is provided, it will be always processed lawfully and subject to the principles and rights set out in GDPR 2016\/679 of 27 April 2016 and Organic Law 3\/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.<\/p>\n

Purposes, Retention Periods and Legal Bases for Processing<\/h2>\n

Contact Form<\/h3>\n

To respond to the request or enquiry submitted by the user through the contact form available on the website. We collect and process the user’s personal data in order to handle and manage their request, enquiry or any other matter submitted through this form. The data will be retained for the time necessary to fulfil the request and for the period required by law, with a minimum retention period of three years.<\/p>\n

The legal basis for processing the data is the consent given by the user when selecting the acceptance box for our Privacy Policy before submitting the request. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.<\/p>\n

Catalogue Download Form<\/h3>\n

To respond to the request submitted by the user through the catalogue download form available on the website. We collect and process the user’s personal data in order to send the requested catalogue. The data will be retained for the time necessary to fulfil the request.<\/p>\n

The legal basis for processing the data is the consent given by the user when selecting the acceptance box for our Privacy Policy before submitting the request. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.<\/p>\n

Website Browsing Experience<\/h3>\n

To improve your browsing experience on the website. The data will be retained until the user withdraws their consent to the processing by deleting the cookies and for the period required by law, with a minimum retention period of three years.<\/p>\n

The legal basis for improving your browsing experience on the website is the consent granted by the user when accepting cookies. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.<\/p>\n

Social Media<\/h3>\n

To manage our social media accounts and send you information about our activities and products. The data will be retained until the user withdraws their consent to the processing and for the period required by law, with a minimum retention period of three years.<\/p>\n

The legal basis for managing our social media accounts and sending information about our activities and updates is the consent provided for this purpose. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.<\/p>\n

Commercial Communications and Newsletters<\/h3>\n

To send communications, bulletins or newsletters regarding INDUSTRIAS MURTRA, SA products. With the user’s consent, we collect and process personal data in order to send information about our products and services. The data will be retained until the user withdraws their consent to the processing and for the period required by law, with a minimum retention period of three years.<\/p>\n

The legal basis for processing the data is the consent granted by the user when selecting the acceptance box for our Privacy Policy before subscribing to the newsletter through the form provided for that purpose on the website. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.<\/p>\n

Security Testing<\/h3>\n

To carry out security tests in order to distinguish between human users and bots and thereby prevent fraud. This processing is carried out through the use of Google CAPTCHA. The data will be retained for as long as is necessary for the purpose or until the user changes their IP address, browser or deletes the associated cookies.<\/p>\n

The legal basis for this processing is the legitimate interest of the Data Controller in ensuring system security, preventing fraudulent access and protecting services against misuse.<\/p>\n

Disclosure of Personal Data and International Data Transfers<\/h2>\n

Your data will not be disclosed or transferred to third parties unless there is a legal obligation to do so or where service providers acting on behalf of the Data Controller process the data as data processors.<\/p>\n

Our servers are located within the European Union and, as a general rule, we engage service providers that are also located within the European Economic Area or in countries recognised as providing an adequate level of protection.<\/p>\n

If we need to use external service providers that require the transfer of personal data outside the European Union or to countries that have not been recognised as providing an adequate level of protection, we will ensure the security and lawfulness of the processing of your data through adequacy decisions, standard contractual clauses, binding corporate rules, derogations or any other mechanism approved by the supervisory authority that provides appropriate safeguards for international data transfers.<\/p>\n

Google LLC is an entity established in the United States and therefore the processing of data may involve international transfers outside the European Economic Area. Such transfers are carried out in accordance with Regulation (EU) 2016\/679 (GDPR), through the implementation of appropriate safeguards such as the EU-US Data Privacy Framework.<\/p>\n

Updating Your Data<\/h2>\n

It is important that, in order for us to keep personal data up to date, users inform us whenever there is any change to such data. Otherwise, we cannot be held responsible for its accuracy.<\/p>\n

The user guarantees that the personal data provided is true and accurate, that all information supplied reflects their actual situation, and that it is up to date, undertaking to notify us of any changes.<\/p>\n

Third-Party Data<\/h2>\n

If the user provides personal data relating to third parties to INDUSTRIAS MURTRA, SA for any purpose, they guarantee that such data have been obtained lawfully, that the individuals concerned have been informed in advance and have given their consent to its disclosure, and that the information provided is accurate and truthful.<\/p>\n

Mandatory Nature of the Information Requested<\/h2>\n

All our forms identify mandatory fields with an asterisk (*). If the user does not complete these fields or does not tick the box accepting the Privacy Policy, the submission of the information will not be permitted.<\/p>\n

Use of Passwords<\/h2>\n

In order to access the Private Area, the USER must log in using their email address and the password generated during the registration process, in accordance with the complexity requirements established on the website from time to time.<\/p>\n

Users are responsible for the proper custody and confidentiality of any identifiers and\/or passwords chosen during registration and undertake not to disclose them to third parties or allow unauthorised persons to access them.<\/p>\n

Users must immediately notify the Data Controller of any event that could result in the improper use of their identifiers and\/or passwords, such as theft, loss or unauthorised access, so that they may be cancelled without delay.<\/p>\n

Rights of Data Subjects<\/h2>\n

You have the right to access your personal data and obtain confirmation as to whether it is being processed, as well as to receive a copy of the personal data undergoing processing. You have the right to update your data and request the rectification of inaccurate data or request its erasure where the data is no longer necessary for the purposes for which it was collected. You may request the restriction of processing, object to the processing of your data by withdrawing your consent and exercise your right to data portability. Likewise, you have the right not to be subject to decisions based solely on automated processing of your personal data. You may exercise your rights by contacting us at protecciondatos@murtra.com<\/a>.<\/p>\n

If you consider that your rights have not been adequately respected, you have the right to lodge a complaint with the supervisory authority at www.aepd.es<\/a>.<\/p>\n

Processing of Minors\u2019 Personal Data<\/h2>\n

Any person providing data through the forms on this website and consenting to its processing declares that they are over 14 years of age. Access to and use of the website by people under that age is prohibited. Should the Data Controller become aware that a person under the age of 14 has provided personal data, such data will be deleted. Parents or guardians may at any time contact INDUSTRIAS MURTRA, SA in order to block user accounts belonging to minors in their care who may have registered using false identity details.<\/p>\n

Social Media<\/h2>\n

The purpose of tools such as Facebook, Twitter, Instagram and other social media platforms is to provide visibility and dissemination for the activities carried out by our organisation. These tools store personal data on the servers of the respective service providers and are governed by their own privacy policies. Users are encouraged to review and read the terms of use and privacy policy of the social media platform when registering, taking into account the various configuration options relating to the privacy level of their profile.<\/p>\n

Likewise, the Data Controller reserves the right to remove from its social media channels any information published by third parties that breaches the law, encourages unlawful conduct, or contains messages that undermine the dignity of individuals or institutions. The Data Controller also reserves the right to block or report the profile responsible for such messages.<\/p>\n

Cookie Processing<\/h2>\n

A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies enable a website, among other things, to store and retrieve information about a user’s browsing habits or those of their device and, depending on the information they contain and the way in which the device is used, they may be used to recognise the user.<\/p>\n

Users may prevent the generation of cookies by selecting the appropriate setting in their browser. Further information can be found in our Cookie Policy<\/a>.<\/p>\n

Last updated: 23\/04\/2026<\/em>[\/vc_wp_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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